Coffs Harbour, Grafton, Kempsey, Port Macquarie, Newcastle & Dubbo Ph. 0421 512 922
Coffs Harbour, Grafton, Kempsey, Port Macquarie, Newcastle & Dubbo Ph. 0421 512 922

SUPERVISOR
The staff member with primary responsibility for the contact session. The Supervisor ensures the session is conducted in accordance with court orders. service policies, risk management reg uirements, and child safety obligations. The Supervisor manages session structure, responds tc concerns or incidents, and determines whether a session may continue, be modified, or be terminated if required for safety.
MONITOR
The staff member who directly observes the interaction between the child and parent durina the session. The Monitor provides neutral support, reassurance, and redirection where appropriate, assists with transitions, and records factual, obiective observations of the session for reporting purposes. The Monitor does not provide assessment, investigation, or therapeutic intervention.

Copyright © 2025 Coffs Coast Contact Services
Head Office
Dibbs Street, CH Jetty, NSW, 2450
Email suzanne@coffscoastcontactservices.com
ABN 46301515565
Acknowledgement of Country
Coffs Coast Contact Services acknowledges and pays respect to the First Nations people of this country. We acknowledge Elders past, present and emerging and their thousands of years of custodianship to these lands and waters.
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