OUR SERVICES ARE USED WHEN

1. There is High conflict but no safety risk, parental anxiety or lack of confidence.
2. There may be  allegations or findings of family violence, abuse, neglect, or substance misuse
3. The child is emotionally safe, but parents may have conflict or poor communication or when
contact is new, re-starting, or inconsistent
4. The service is being used as a transition to independent contact
5. The adults may need help with communication, boundaries, or routines
6. The Contact arrangements are new, re-starting, or need structure.

7. The family may have transitioned from another Contact Centre

Typical Features

✔️ Short Waitlists
✔️ Staff present but not actively supervising every interaction
✔️ Neutral venue (not one parent’s home)
✔️ Planned handovers to reduce conflict (at the venue)

✔️ Focus on the child’s comfort and wellbeing
✔️ Sessions may be time-limited while parents build confidence or depending on the age of the child/ren

Who Uses Visitation Services

Those who want to skip lengthy wait lists from Government providers
Separated parents with ongoing tension
Families re-establishing contact after a break
Situations where courts or solicitors recommend supported contact not focussed heavily on supervised contact

Our goal is to:

1. Help families move toward unsupervised contact
2. Build trust and routine
3. Keep the child out of conflict

Note - CCSs are independent and are not bound to provide a service, even if expressly ordered by a court.